Data Privacy Notice
Your privacy is important to us at BlendHarborPro
Information We Collect
If you reach out for corporate floral arrangements or gift services, we gather information you willingly share. This may include your name, company name, email, phone, delivery addresses, and your particular floral specifications. Payment details are also collected when you place orders, securely handled by our payment partners.
For business clients, we may also obtain extra company information like registration details, preferred delivery timelines, and budget needs to tailor our service to your organization.
When you visit our site, we automatically collect technical data such as IP address, browser, device details, and your navigation through the site. We analyze this to enhance site performance and learn how users discover our services.
How We Use Your Information
We mainly use your information to complete orders and deliver superior service. This covers processing orders, arranging deliveries, crafting custom bouquets per your specifications, and staying in touch about your service needs.
We also use data to enhance our offerings and overall website experience, helping us identify which corporate floral services are most beneficial to our clients and how we can better support the business community in France.
Information Sharing and Disclosure
BlendHarborPro respects your privacy and does not sell your personal information to third parties. We only share information when necessary to provide our services or when legally required.
We may disclose needed data to trusted partners who assist in running our operations, such as delivery, payment processors, and IT service providers. These partners are contractually bound to safeguard your information and use it solely for the services they perform for us.
We may disclose data when required by law, a court order, or governmental request. We may also share it to protect our rights, property, or safety, as well as the safety of customers and staff.
Data Protection Measures
We treat the protection of your personal data with utmost importance and deploy suitable technical and organizational safeguards to shield it. This includes safe data storage, encrypted transmissions, and restricted access to personal information within our company.
Protected Storage
Your personal data is kept in protected systems with access controls and ongoing security monitoring.
Data Encryption
Sensitive data transfers are encrypted to safeguard information as it moves between your browser and our servers.
Restricted Access
Only staff with a legitimate need to access data for service delivery may view customer information.
Although we deploy robust security measures, no online transmission method is completely secure. We continually update our security practices to guard against emerging threats.
Your Data Privacy Rights
You hold important rights over your personal data. Depending on applicable laws, you may be entitled to access, update, remove, or limit how your personal information is used.
To exercise these rights, please reach out using the contact details at the end of this policy. We will respond within a reasonable timeframe as required by law.
Data Retention
We keep personal data only as long as needed to deliver our services and meet legal obligations. Retention durations vary by data type and the purpose of collection.
Typical Retention Durations:
- Customer contact and order details: roughly three years after the last service interaction
- Payment records: around seven years for tax and accounting purposes
- Website analytics data: about two years and two months for service improvement analysis
- Marketing preferences: Until you opt out or about two years of inactivity
Cookies and Website Tracking
We employ cookies and comparable technologies to enhance your browsing experience and gain insights into how visitors interact with our site. Cookies enable us to recall your preferences and assess site performance.
You can adjust cookie settings in your browser. Note that turning off some cookies might impact how the site functions. For more details about our cookie practices, consult our Cookie Policy.
Third-Party Links
Our site may include hyperlinks to third-party websites or services. This privacy policy covers only BlendHarborPro and our site. We are not liable for the privacy practices of external sites.
We encourage you to review the privacy policies of any third-party websites you visit through links on our site.
Policy Changes
We might revise this privacy policy from time to time to reflect shifts in our practices, offerings, or legal obligations. When major changes occur, we'll adjust the "Last Updated" timestamp at the top of this policy.
Please check this policy from time to time to stay informed about how we safeguard your privacy.
Privacy Inquiries
If you have questions about this privacy policy, wish to exercise your privacy rights, or have concerns about our handling of your information, please reach out to us.
Privacy Inquiries
BlendHarborPro Privacy Team
Rue Saint-Honoré Florist, Paris
Paris, France 75001
Email: [email protected]
Phone: +33 1 42 60 60 60
For privacy-related inquiries, please put "Privacy Request" in the subject and provide as many details as possible about your request. We strive to respond to all privacy inquiries within five business days.